Services

Softech Solutions LLC understands the challenges you face as your prepare your sales team to pursue leads, develop customer relations, and gain new business for your company. To facilitate this task, Softech Solutions offers consulting, training, and support services focused on helping you build strong, lasting relationships with your customers.

Consulting

We work with you to plan your client communications with a defined strategic contact approach. After reviewing your current sales process, we help you identify what is working and what needs improvement. Using the power of ACT! by Sage, we can ensure that your customer information stays organized and secure.

Training

We tailor training and ongoing system support to the needs of your organization after your contact management system has been implemented. Customized training sessions and personalized guides will help you maximize the power and flexibility of ACT! by Sage.

Support and Remote Access

We are committed to helping our clients work through challenges and issues that might arise, whether related to the contact management procedure or technical issues. Using secure and encrypted Remote Access capabilities, we can quickly respond to questions and issues by accessing your system directly to diagnose and resolve problems.

I can't tell you how happy we are with Softech Solutions LLC. Without their expertise, we would never have been able to customize ACT to match our business process. They have an ability to listen and make a suggestion that makes perfect sense. Without they, we could have spent countless hours coming up with a similar solution (if ever). Softech Solutions is without a doubt a key part to making ACT work at our company.

Marty Brown,
Computer Equipment Sales Industry